Privacy Policy
PRIVACY AND SECURITY
We, Sara Collection General Trading Company, a limited liability company duly organized under the laws of Kuwait, under the Commercial Registration number 22814, whose registered address is at PO Box 21074 Safat 13071, Kuwait, and whose paid share capital is 2,000,000.000 Kuwait Dinars (“we”, “us”, “ours”) respect the privacy of all of our users and are committed to protecting the information collected through the Website.1 - What categories of Personal Information do we collect?
The Website collects certain information when you interact with it, for example, the Website may collect "Personal Information", which is any information that can be used to identify, directly or indirectly, an individual. The Website may also collect data that does not identify you specifically. The following is a list of Personal Information that we may collect and process about you:- Information that you provide by filling out forms on the Website, including when you register, subscribe to any Services including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion, complete a survey or report a problem with the Website: identification data, contact information, postal address, an email address;
- Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Website if you are not of a legal age to purchase products offered for sale on the Website;
- Any information you may provide when you contact us or send us a correspondence;
- Information necessary to process an order which is placed with us: your name, email address, phone number, home address, shipping, and credit/debit card billing address(es);
- Details of any transactions you carry out through the Website, including the placement of any orders by you: payment information (for example credit card details, or other payment details which you must provide to receive products you have ordered from us), connection data and your taste and preferences; and
- Details of your visits to the Website including, but not limited to, your computer's IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.
2 - For which purposes do we use your Personal Information?
We collect the above-mentioned Personal Information for the following purposes:3 - Who do we share your Personal Information with?
Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information as permitted by applicable law.
Personal Information may also be shared with other trading divisions within our group of companies, on a need-to-know basis, for the above-mentioned purposes.
Please be aware that if we are requested by any regulatory or government authority investigating any suspected activity to provide your Personal Information, we will be entitled to do so as permitted by applicable law.
We may also disclose your Personal Information onto our carefully selected business partners or to our affiliated companies to enable them to send you information which may be of interest to you, subject to your consent.
If you do not want to receive such information anymore, you can just click on the “UNSUBSCRIBE” link in our emails, or set up your preferences in your My Account section or simply contact our Customer Service as detailed in Section 8 below and they will assist you in this respect.
From time to time we may disclose Personal Information on a need-to-know basis:
To our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other third party service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
To any prospective seller or buyer of our business or assets;
If we are under a duty to disclose or share your personal data in order to enforce or apply the Terms and Conditions of our Website and other agreements, to permit us to pursue available remedies or limit the damages that we may sustain, or protect our rights, property, safety or security and that of our employees, agents, contractors, customers, the visitors of the Website or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
4 - Who do we transfer your Personal Information?
In certain cases, and for data hosting purposes Personal Information we collected about you may be transferred to affiliates, service providers, business partners located outside the EU to which Personal Information are disclosed in the GCC countries, Jordan, Lebanon, Canada and Singapore including to entities that are located outside of the European Economic Area, which may not have an adequate level of protection.
We have implemented appropriate safeguards with such data recipients by entering into data transfer agreements based on the European Commission standards clauses with such data recipients. You can ask for a copy of such appropriate safeguards by contacting us as set out in Section 8 below